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Support Center
We are here around the clock. Browse the FAQ below or reach out directly — average response time under 2 minutes.
Contact
Live Chat
Instant support from our team. Click the chat icon in the bottom nav on mobile or the right panel on desktop.
For detailed inquiries: [email protected]. Response within 24 hours.
Responsible Gaming
Need to take a break? Set deposit limits or self-exclusion from your account settings at any time.
Frequently asked
How long do withdrawals take?
Crypto withdrawals are processed within 10 minutes for standard accounts, under 60 seconds for VIP members. There are no withdrawal fees.
What cryptocurrencies are supported?
We support BTC, ETH, LTC, USDT and SOL. More currencies are added regularly based on player demand.
Is Koobet licensed?
Yes. Koobet N.V. operates under license №8048/JAZ issued by Curaçao eGaming authority.
How is the house edge calculated?
All Koobet Originals use provably fair algorithms. House edge is clearly shown on each game page and ranges between 1% and 2% depending on the game.
Can I verify my game results?
Yes. Every bet produces a hash that can be verified independently. Visit the game history in your profile to view and verify any round.
Is there a minimum bet?
The minimum bet varies per game. For most originals, you can wager as little as $0.01 per round.